Description

Do you believe that customer acquisition and customer retention is the key to operating a profitable business? If you agree then this practical workshop about working with people will help increase your ability to have your prospect and customer like and trust you. Using the DISC personality profile assessment process this workshop will focus on how the four identified personality types should influence your sales and customer retention strategy. You will Learn how to: Understand the buying behavior of your prospects including: ● Their Motivations ● Their Fears ● What they listen for in a sales pitch ● How your sales styles influences buying decisions We will have fun with personality stereotypes and we will review case studies on how my team has applied these styles to various business situations. Workshop attendees will receive a simple and useful personality assessment matrix and a hack sheet for communicating with each personality style.

Free - Presented by Google and SCORE Charlotte