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BusinessWorks! Disciplined Listening: Strategic Observation Techniques

BusinessWorks! Disciplined Listening: Strategic Observation Techniques

Tuesday, September 27, 2022 (8:30 AM - 10:00 AM) (EDT)


Join us in person or virtually via zoom for this informational session with Author Michael Reddington, CFI will discuss "The Disciplined Listening Method"

The foundation of any leader’s brand and reputation is the perception of their listening skills. Leaders who are perceived to be poor listeners are often believed to be focused on themselves. Leaders who are perceived as great listeners are believed to truly care about their team and customers. This belief fosters higher levels of trust and opportunities to influence perception and decision making. Employees and customers offer a wealth of intelligence for leaders who are focused on unlocking hidden value in all of their conversations. Listening beyond spoken words for indications of goals, fears, priorities and emotional shifts can highlight previously hidden paths to new agreements. 

This session is specifically designed to provide business leaders with skills, perspectives, and techniques necessary to develop commitments with all their stakeholders. At the conclusion of this session all attending members will understand how to: Overcome the limitations created by their biases and expectations  Answer the four preparation questions necessary to embrace their counterparts' perspectives  Leverage the seven stages of potentially contentious conversations  Observe the intelligence required to create unexpected value in their business relationships  Employ the favored listening approaches Certified Forensic Interviewers  Apply the preferred persuasion techniques of Certified Forensic Interviewers  Consistently implement the seven core behaviors of The Disciplined Listening Method in their high value business and personal conversations 

Value to Attendees: All attendees will walk away with new perceptions, skills and techniques they can immediately apply to all of their business and personal conversations. They will leave with increased levels of situational awareness, a deeper understanding of their audiences’ verbal and non-verbal communication, and the ability to influence others to commit to executing their ideas. 

About Our Presenter: Michael Reddington, CFI is an executive resource, Certified Forensic Interviewer and the President of InQuasive, Inc. Michael has facilitated over 1,500 engagements and trained over 15,000 participants from over 50 countries. He combines his expertise in non-confrontational interview and interrogation techniques with his business experience to deliver interactive programs and provide immediate value for attendees. With Michael it is never a seminar or advisory session, it is always an experience!

No cost to attend, open to all.  Limited seating 25.  Coffee & Networking 8:30am Program 8:45am


No Cost to attend.  Please use the ticket link to register as seating is limited to 25. 

Randy Marion Conference
19900 West Catawba Avenue (RMCR)
Cornelius, 28031 United States
Event Contact
Sylvia Spury
(704) 892-1922
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Tuesday, September 27, 2022 (8:30 AM - 10:00 AM) (EDT)
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